I booked one of these flights only for LOT to cancel, I rebooked, cancelled again. My EWR>WAW flight scheduled for April 17 has been cancelled. We have a lot of refund requests so it’s taking longer than usual. When I asked for a refund, I was told that it would take up to 3 months to get my money back. All refund requests are subject to audit and final approval by the United Airlines Refund Department. LOT's website lists a few different options for rebooking and vouchers, then mentions refunds at the very bottom: "If none of the above options is satisfactory for you, you can apply for a refund of your unused ticket." LOT Polish Airlines are the largest airline registered in Poland. All refund requests are subject to audit and final approval by the United Airlines Refund Department. Answer 1 of 73: Hi there, has anyone received a cash refund from LOT for flights that were recently cancelled? Airlines must fully refund airfare to passengers whose flights have been canceled during the outbreak of Covid-19, the U.S. Transportation Department ordered on Friday. Hi there, has anyone received a cash refund from LOT for flights that were recently cancelled?. LATAM’s bankruptcy didn’t help. LOT also belongs to the Star Alliance alliance with airlines such as Lufthansa and SAS. If you want a refund, it’s best to start the process as soon as possible — and be patient. For tickets purchased directly from LOT (LOT.com or at ticket counter/office) refunds can be requested via LOT … We were told that we would receive our refund within 60 days. Canadian airlines could 'fail' if forced to refund passengers, says transport minister Add some “good” to your morning and evening. My EWR>WAW flight scheduled for April 17 has been cancelled. 13. Under EU rules an airline is legally required to give you a refund within 7 days of flight cancellation. there is no problem submitting the form. Have 1,000 Miles added to your Miles&Smiles account* for every 10 Euros of your ticket value. “It’s taking a lot longer to get through the backlog. When LATAM Airlines canceled Henry DeRonck’s flight, it should have issued him a quick refund. If your ticket qualifies for a refund, you should hear from us within 7 days. It's been 10 days and I still did not get any answers, no solutions or resolutions. March 2020 10:47 Information for passengers travelling between March 15 and March 28 2020. ... which reviewed the refund waiting times of 18 major airlines. Why can't we reschedule our flights or get a refund? Wypełnij formularz kontaktowy jeśli zmieniasz termin swojej podróży, cel wyjazdu lub chcesz dokonać zwrotu biletu. Passenger rights are important! The process could take a whole lot longer these days. And so I think there’s hope even if you haven’t gotten good news yet.” But there may be a way to speed up your refund request. Instead of getting a refund, we offer you the option to plan your flight early, and extend the horizon of your flight with Miles you will get in return. Please contact t… Updated 3 months ago by FlorenceVanStaey In current extraordinary circumstances all airlines have openly admitted that they are not able to keep this deadline and refunds take much longer - several weeks or so. Though Delta’s invested heavily in onboard technology, the carrier’s reservations systems seem to be overloaded by the number of refund requests. … But the airlines are trampling all over consumer law and the CAA appears to have abdicated responsibility for enforcing the rules. In current extraordinary circumstances all airlines have openly admitted that they are not able to keep this deadline and refunds take much longer - several weeks or so. Passenger's Claim Section verify complaints only in case of the flight operated by LOT Polish Airlines. If Brussels Airlines cancelled your flight, you can get a full refund for your flight only. If you need more time, click on "Need more time" button to add an additional 15 minutes to review. The LOT fleet is one of the youngest in Europe and has 6 Boeing 787-8 Dreamliners serving long-haul flights. Please note that you can also contact us by post (only in case of AFTER DEPARTURE complaints): Passenger's Claim Section LOT Polish Airlines 17 Stycznia … Even before the coronavirus upended the airline industry, getting a refund for a cancelled flight often took two months or so after the request was made. Polish LOT cancelled a flight due to Covid-19 about 15 minutes after I had booked it. The lines exist since 1929. EDIT: I got a full cash refund after 4 months. Of course if we choose a Voucher or date change option with same e-ticket no. In current extraordinary circumstances all airlines have openly admitted that they are not able to keep this deadline and refunds take much longer - several weeks or so. Hawaiian was the worst of the majors. I am waiting for a refund from Lufthansa now and they have told me it would take two months, to give you an idea. 60, 70, 80 days later -- no refund. Delta Air Lines refund processing time. Brussels Airlines is not accountable for refunds of accommodation, tours, car rental, etc. If you ever booked a flight with them, here’s a Step by Step Guide on How to Change Flights or Get Refunds on Turkish Airlines… From the date received please allow 20 business days to receive a cash refund. LOT Polish Airlines - How to claim compensation or a refund if your flight is delayed or cancelled . Related: 7 takeaways from my first Frontier Airlines flight in over 4 years . Neither did Expedia, his travel agent. Some airlines are even offering bonuses or discounts if customers are willing to accept the option of rebooking for a later date instead of demanding a refund. Turkish Airlines is a worldwide carrier connecting a lot of countries. The company is located in the Miami metropolitan area, with headquarters in Miramar, Florida. Under EU rules an airline is legally required to give you a refund within 7 days of flight cancellation. My EWR>WAW flight scheduled for April 17 has been cancelled. Has someone managed to get a refund from LOT Airlines (Polish airlines) ? Every passenger on a cancelled flight is entitled to a refund. "As a low-paid key worker £126 is a lot of money not to have for five months," she told the BBC. From the date received please allow 20 business days to receive a cash refund. Unfortunately it got cancelled about 10 days ago and I had to fill in a refund ticket. a red message alert appears "Please contact ticket issuing office in order to proceed with the refund" and there is no way to submit. But the progress of his refund request was slower than a Galapagos tortoise. Unless a new law is passed, airlines won’t be required to give you a refund if you’re the one canceling. They would not issue an immediate refund, so we had to go through their refund process. … DOT to airlines: Stop the cancellation refund funny business "Airlines remain obligated to provide a prompt refund to passengers" Chris McGinnis, SFGATE. Our Flight was cancelled by LOT yet when entering the refund form, we cant complete it since after entering the e-ticket no. Though Turkey isn’t really as affected as the rest of Asia and Europe, Turkish Airlines canceled a lof of flights. Read more Due to inactivity, your session will soon expire. All refunds are credited in the form of payment used to purchase the original ticket. DOT tells airlines to refund canceled flights, but don’t count on cash just yet The number of fliers has dwindled at LAX since the national emergency was declared. A variety of newsletters you'll love, delivered straight to you. Spirit Airlines is an American ultra-low-cost carrier, and it is the eighth largest commercial airline in North America. To get a refund with Miles, you can make your request online from Manage Booking page, from the call center, or sales offices. Nothing. All refunds are credited in the form of payment used to purchase the original ticket. Although airlines must hold a reservation for 24 hours or provide a refund to passengers at their request within 24 hours of making a reservation, airlines are not required to make changes to a ticket free of charge (for example - change your ticket to a … How to Get a Spirit Airlines Refund or Cancel a Reservation. Warning! When travelling in, to and from Europe there is a body of legislation that grants you the right to be compensated when your flight has been delayed, cancelled, overbooked or if your schedule has been changed. April 3, … LOT deliberately mislead me back in June when they posted numerous flights to China when they didn't even have approval for those flights from the Chinese government yet. But the airlines aren’t always upfront about this, and they don’t have to give refunds unless the customer requests one. Answer 21 of 78: Hi there, has anyone received a cash refund from LOT for flights that were recently cancelled? I am waiting for a refund from Lufthansa now and they have told me it would take two months, to give you an idea. LOT Polish Airlines rebooking and refund policy. Under EU rules an airline is legally required to give you a refund within 7 days of flight cancellation. The number of refund-related complaints received decreased by 35% and 43% month-over-month, respectively. 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